Help & Resources

Support Center

Find answers to common questions and learn how to make the most of your wellness journey.

Frequently Asked Questions

Booking is simple. Log in to your account, browse our network of specialists, select one that fits your needs, and choose an available time slot on their calendar. You can proceed to payment to confirm your booking instantly.
Absolutely. We prioritize your privacy and anonymity. our platform uses end-to-end encryption for video calls, and your personal data is securely stored. Sessions are never recorded unless explicitly agreed upon for therapeutic purposes.
We accept secure payments via M-Pesa and major credit/debit cards through our partner, Pesapal. This ensures a seamless and secure transaction process.
Yes, finding the right match is crucial for therapy. You are free to browse and book with a different specialist at any time. We encourage you to find someone you feel comfortable and connected with.
Our platform is designed for scheduled therapy and counseling. If you are in an immediate crisis or emergency, please contact your local emergency services or a crisis hotline immediately.
Still have questions?

We're Here to Help

Can't find what you're looking for? Reach out to our support team directly.